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  1. Welcome Baby
  2. Book-related questions
 
Articles in this section
  • My order arrived damaged
  • Can I return my order?
  • Who creates the contents of the books?
  • What does my book include?
  • Where can I find my PDF?
  • My order is missing
  • How do I get my tracking link?
  • What makes this personalized book unique for my baby?
  • What should I do if I have more than one child?

Where can I find my PDF?

Your Welcome Baby eBook is available for download as soon as you reach the final product page. It is also sent to you via email, this process can take up to 1h hour, but it is often faster.

 

If you can't locate your e-book, make sure you check your spam folder for any missing emails. Otherwise please contact our customer support team at help@welcome.baby and we will investigate promptly.

 

Please be aware: All digitally downloadable goods are saved for 160 days, after this they are removed from our servers.

 

 

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