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  • How to contact the support team?
  • How can I report a bug or app issue?
  • What are your customer support team's hours and response times?
  • Troubleshooting loading or syncing issues

Troubleshooting loading or syncing issues

If the app isn’t loading or syncing properly, try the following steps:

  • Make sure you have the latest version of the app installed and a stable internet connection.
  • Restart the app and check if the issue resolves.

 

If the problem persists, contact our support team at help@welcome.baby and include as many details as possible about the issue.

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