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  1. Welcome Baby
  2. Payments & Subscription
 
Articles in this section
  • What currencies are available?
  • Refunds, failed payments, and billing issues
  • What are the accepted payment methods and how to update them?
  • How to manage your subscription purchased on our website?
  • How to manage a subscription purchased on the App Store?
  • How to manage a subscription purchased on the Google Play?
  • I have been accidentally billed twice for the same item. What should I do?
  • Why was my payment declined?

How to manage your subscription purchased on our website?

If your current plan was started on the website, just reach out to Welcome Baby Support and ask to cancel.

Contact us here

To help us locate your account fast, please include:

1. A clear request to cancel (e.g., “Cancel my Welcome Baby subscription”).
2. Use the same email you used to subscribe and log into the Welcome Baby app (or include that email in the request.)
3. Please include any other information that would help identifying your account (such as payment receipt, purchase confirmation email, etc.).

Having trouble? Just contact our customer support here.

 

Have more questions? Submit a request
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