How to manage your subscription purchased on our website?

You can view or cancel your subscription at the Manage Subscription page:

1. Enter the email address you used to register an account with Welcome Baby.
2. Enter the 4-digit security code sent to the registered email address (If you are not receiving the email with the security code, please check the spam folder. If the problem persists, please contact Welcome Baby support at help@welcome.baby.)
3. Once inside, view or cancel your subscription with one simple click!

If your current plan was started on our website, please reach out to Welcome Baby customer support and request a cancellation.
To help us find your account quickly, include the following in your message:

1. A clear request to cancel (for example: “Cancel my Welcome Baby subscription”).
2. Use the same email you used to subscribe and log into the Welcome Baby app (or include that email in your message).
3. Please include any other details that could help identify your account (such as a payment receipt or purchase confirmation email, etc.).
4. Finally, sent an email containing the above to help@welcome.baby

If you need any help, just contact our customer support here.